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Learning Consultant. Learning Experience Designer. Program Manager. 

About me.

I’ve built a career that spans student services, user support, corporate L&D, sales enablement, and talent operations. As a learning consultant, this gives me a well-rounded perspective on how people interact with learning content. I'm skilled in training needs analysis, learning experience design, multimedia development, and content localization.
 

My strengths: 🛠️Building (or rescuing) training and enablement programs 🤝Winning over discerning stakeholders 📝Translating complex or ambiguous information into useful content 🚀Committing to quality, speed, and continuous improvement I’ve partnered with subject matter experts for topics: 🔌 As technical as electrical engineering and customs valuation 🧮 As niche as lumber math and pediatric clinical trials 🌱 As "soft" as resilience and negotiation

A few career highlights include: 📌Led instructional multimedia development for a global onboarding program that reduced cost per participant by 80%. 📌Led educational technology research and pilots and instructional multimedia development for a global new-manager training program projected to save $10 million annually. 📌Designed and developed 16 courses for Google’s 4 million ad product users, successfully managing the instructional design solo after resource reallocation. 📌Ensured compliance for 2 global certification programs, securing valuable PDUs for engineers and educators. 📌Produced high-end presentations, videos, and infographics for SVPs, CLOs, and other executives, improving communication for high-stakes board and external council audiences. 📌Designed and built six marketing-team approved sales enablement courses for retail sales staff within an urgent 30-day window, preventing the loss of valuable in-store product placements. 📌This learner feedback: "I always feel heard in your sessions - Thank You!"

Work samples.

Content Strategy: Improving User Engagement

Content Strategy, User Research, Communication

Customer Service Training: Shifting Perspectives

Virtual Instructor-Led Training, Communication, LMS Administration, Case Study Development

Cybersecurity Training: Avoiding Phishing Scams

eLearning Development, Instructional Design, Compliance Training

User Enablement: Knowledge Base Content Strategy

Content Strategy, Learning Strategy, Instructional Design

Safety Training: Accident Investigation Practice

Instructional Design, Simulation, eLearning Development

Recruitment Process Training: New System Adoption

Software Training, Technical Writing, Instructional Design

Manager Development: Highlighting Feedback Missteps

Virtual Instructor-Led Training, Multimedia Storytelling, Instructional Design, Manager Development

Customer Enablement: Google Ads Training

eLearning Development, Software Training, Instructional Design, Simulation

HR Fundamentals: Story-Based Training

eLearning Development, Multimedia Storytelling, Instructional Design

What Clients Say

"Working with Traci and Patequin Designs to build The Body Positive’s first online course was an absolute joy. Not only is she extremely skilled, but what also stood out for me was her responsiveness to my needs and questions, and her incredible work ethic. She was able to explain technical issues in a clear and concise way, and never made me feel ignorant if I didn’t understand a concept. I am forever grateful to Traci and her company for the work they did for my nonprofit organization. The work they did for us was of the highest caliber."
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